About Us
High quality aged care
Healthy@home is a consortium of 18 leading organisations committed to providing high quality community aged care services in Brisbane North and Moreton Bay area to help older people maximise their independence and remain living at home.
The consortium includes community aged care service providers, government and non-government agencies, peak bodies and advocacy groups. Our workforce exceeds 1000 clinical and non-clinical support staff across all member organisations.
Each of the 12 service provider members has over 20 years’ experience and is fully accredited under the aged care quality standards.
Efficiency and investment
All healthy@home member organisations are not-for-profit, which means all funds are invested into supporting better client care and innovative research.
Partly due to the efficiencies generated through our consortium model, the number of clients we support has grown significantly since inception (October 2013). We now provide services to approximately 8000 older people every year.
Risk management
Healthy@home is collaboratively managed and has a well-established governance structure, which includes a management group who oversee the consortium operations.
The group is comprised of representatives from each of the provider and peak organisation members, Metro North Hospital and Health Service, and carer and consumer representative organisations.
The consortium structure supports efficient communication with the government as there is one central point of contact for 18 organisations, through Brisbane North PHN.
Excellence in client service
Our focus is on meeting the changing needs and preferences of our consumers, so we take a nimble, client-centred approach to service delivery.
To achieve this, healthy@home includes providers experienced in supporting people with diverse needs, characteristics and life experiences, who may have experienced exclusion, discrimination and stigma during their lives or who are part of a culturally and linguistically diverse group.
Consortium members share expertise, data and other program information so we can deliver tailored, personalised services to identify and respond to client needs.
Regional leadership
Brisbane North PHN leads the consortium as part of the broader strategic work it undertakes to improve coordination of care across the two aged care planning regions within its catchment.
Through the involvement of Brisbane North PHN, we have better communication channels with healthcare services, general practice and hospitals.
This allows us to support the development of a holistic system to improve the health and wellbeing of older Australians.