We have the capacity to deliver tailored, personalised services because we share expertise and program information to respond to our clients’ needs.

Through the involvement of Brisbane North PHN, we have better communication channels with healthcare services, general practice and hospitals, which allows us to develop a holistic, system-wide response. We also have peak bodies and advocacy groups involved in our management and coordinator meetings to inform our strategic direction.

We also invest in training to keep our care workers up-to-date. The consortium uses its pooled resources to sponsor staff professional development, including clinical and CPD training as well as conference attendance, e.g. Collaboration for Impact. We host workshops such as Motivational Interviewing and EDIE dementia training, and run quarterly aged care forums to support and develop the capacity of our local aged care sector.